Sub-categories
Sub-categories to enable following format (for example)
Hardware >Telephone, Computer, etc
Software > MS Office, Photoshop, etc
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Patrick Chan commented
Suggestion: I added a Custom Fields & immediately solve this issue.
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lucas bauducco commented
Would be Great if can implement a SubCategories on Hesk!! PLS
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Sunny Suggs commented
Now it's 2023 - I guess it's not happening?
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Afeer Ahmed commented
Definitely it would a a great feature which can enhance HESK productivity a lot. Need it.
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Fabio Anjos commented
Very impottant and usefull.
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Manu commented
+1 on this WITH department, each department should have its own categories and subcategories.
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ANONYMANONYM commented
Please add this
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Anonymous commented
Yes Yes
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Anonymous commented
We need that toll
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Anonymous commented
Essential feature!
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Anonymous commented
This is a function that would greatly increase the possibilities in Hesk.
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Tudor commented
We need that!
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Last Pop commented
Still there is no this option!
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Aaron Masters commented
Yep! That would be very useful.
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Anonymous commented
I've just started using Hesk and this is one feature that I'm missing. Sub-categories would make things much easier and we'd be able to assign tickets more efficiently. Please add this option!
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Jesse commented
That's what I need too, very useful function.
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Suren commented
I need too
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Sarah commented
That's what I need too...