SMS Capability
I would love to see an SMS feature to be able to page someone when a ticket comes in. We're not always at our e-mails, but a good helpdesk needs to be able to respond quickly.
19
votes
Max
shared this idea
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Serkan commented
SMS feature would be perfect. I hope you consider it.
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Anonymous commented
send me sms code thanks
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johanna hansen commented
Nagraj Suligavi : can you share the code for that?
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Nagraj Suligavi commented
I have included sending sms facility whenever new ticket creates. I have used HESK