Add categories only selectable by URL
I would like to use Hesk for a 'suggest feature' / 'report bug' functionality. In this case, I'd like to have categories 'Product Name/Feature Suggestions' and 'Product Name/Report Bugs'. I don't want it to clutter a general help desk, but instead have these selected through links. If done through a link, category would be a fixed label instead of a combo box. This way, it's possible to track feature requests etc. but still do it all through Hesk. Thank you.
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James Bellinger
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