Add New KB Article as a Shortcut to existing KBArticle or option to list under multiple categories
Hi, thanks for this fabulous software, I have been using it on various websites now for more than five years, I think.
One of my clients would like one article to appear under two or more categories, so at the moment we are just duplicating them. The danger there is that if he updates one he might forget to updates the duplicate.
My suggestion is to have either of these options:
Wwhen adding/editing an article, have an option to redirect it to an existing article, rather then inserting content in the text box. A shortcut, so to speak.
Or, have an option to list it under other categories.
What do you think?