Mouse Over Text
In our industry, there are a lot of acronyms and terminology that the average user may not understand. Would it be possible to implement mouse over text in to the knowledge base,
As an example:
I would write "MPAN" and then be able to select that text for mouse over to display "Meter Point Administration Number" when MPAN was moused over
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AnEnglishFellow commented
To add some clarity on this, rather than a simple text spam, I was thinking more along the lines of the hover-over used by websites such as wikipedia, where a brief explanation of the term appears in a pop up window on mouse over, rather than span text
An exmaple on wikipedia today is their featured article about the Orange Chat, which is a songbird.
when the viewer mouses over "songbird", a pop-up window appears with a brief description of what a songbird is.