Alphabetical sorting of Knowledgebase Categories and Sub Categories
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Anonymous commented
Actually, i think the whole knowledge base section is pretty good, but its missing 3 fundamental features
1. a side menu to allow for navigation would dramatically improve the usability
The current related articles side box can live somewhere else
Something like this left menu seem to be industry standard
https://www.digitalocean.com/docs/images/snapshots/quickstart/2. wysiwig editor where you can highlight a bit of text, and select formatting so it changes text to be in a green/orange etc box....without editing html
3. upload images in the text instead of adding as attachements
you could always get accounts to link to something like cloudinary if you are worried about your cloud servers being full of images -
Ryan commented
I second this request!
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SSRN Support commented
It would also be nice to be able to drag and drop categories and knowledgebase articles to put them in any order you like instead of having to use the up and down arrows.
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Simon Scotland commented
Get's really difficult to find items if you have lots of categories and are viewing all the subcategories. I know the search is good - but often people want to browse.