Bulk management of knowledge base articles
Allow for selecting multiple KB articles to do bulk actions on. For example, creating a new subcategory and then selecting 5 articles and moving them to the new category. Or approving a group of drafts at once rather than having to click in and edit each one to change the status.
2
votes
Margaret Fisk
shared this idea
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Alcazar commented
Nice idea. Also as said in the forum, a preview of KB articles would be nice - if possible.