Simple/basic CMDB - equipment/device database
Most helpdesk applications have an integrated CMDB (see ITIL); for HESK a simple CMDB database would be perfect so that we can track all the assets. Must be able to define different types of asset and must be able to define custom fields for this DB.
7
votes
Peter Jensen
shared this idea
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Alcazar commented
Would be interesting feature, but dont think the boss will do it, its much and complex work to build a CMDB.