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  1. Department feature

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    under review  ·  21 comments  ·  General  ·  Admin →
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    Michael Phillips supported this idea  · 
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    Michael Phillips commented  · 

    I have the same issue, I have departments, I need to be able to put a user in a department/group and be able to assign that ticket to the user assigned for that department, I have added the custom fields, but don't see a way to tie it together with the department/group