+1 here. We want to open up the website outside the company so remote users/customers can log tickets without having to VPN to our network. If we expose it as it is now, we risk bots attacking the site and/or random people opening tickets. Some level of security is surely needed. I am not sure why this has never been addressed. Seems like a pretty basic need to me.
+1 here. We want to open up the website outside the company so remote users/customers can log tickets without having to VPN to our network. If we expose it as it is now, we risk bots attacking the site and/or random people opening tickets. Some level of security is surely needed. I am not sure why this has never been addressed. Seems like a pretty basic need to me.