← Feature suggestions for HESK - PHP Help Desk Settings and activity 2 results found Embed an Article Inside Another 28 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close 1 vote 2 votes 3 votes Remove votes You have left! (?) (thinking…) 1 comment · General · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Jose supported this idea · November 03, 2010 Insert knowledgebase article into a ticket 269 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close 1 vote 2 votes 3 votes Remove votes You have left! (?) (thinking…) 6 comments · General · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Jose supported this idea · November 03, 2010 An error occurred while saving the comment Jose commented · November 03, 2010 · Edit… · Delete… Either embed a link to them or embed the content. Also, add a tag like [article=12] for the canned responses. Then it can dynamically embed the latest article content in the ticket. Save Submitting...
Jose
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Either embed a link to them or embed the content. Also, add a tag like [article=12] for the canned responses. Then it can dynamically embed the latest article content in the ticket.