More knowledgebase restrictions
like Staff can only delete her own Knowledgebase Articles.
Can only see the Knowledgebase from admin page but can't edit or create/delete Articles. (some articles I want to have private, only staff)
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Jesse
shared this idea
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Alcazar commented
Just dont give them permission to manage the KB, then they can only view it.
As for the edit / delete own articles, we don't mind this, since for us only few can edit the KB at all.
You can also ask Mike ("Mods for Hesk") if this is not included in Hesk itself.