Settings and activity

17 results found

1. Statistics

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   0 comments  ·  General  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jesse supported this idea  ·  July 22, 2022
   Jesse shared this idea  ·  April 11, 2020

2. Customer Database

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   33 comments  ·  General  ·  Delete…  ·  Admin →
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3. More knowledgebase restrictions

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   Jesse shared this idea  ·  December 26, 2015

4. Dashboard with Calendar/Tasks

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   0 comments  ·  General  ·  Delete…  ·  Admin →
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   Jesse supported this idea  ·  July 22, 2022

5. E-mail verification

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   4 comments  ·  General  ·  Delete…  ·  Admin →
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6. Simple billing system

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7. iphone or android app

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   7 comments  ·  General  ·  Delete…  ·  Admin →
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   Jesse supported this idea  ·  May 09, 2015

8. active directory

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   6 comments  ·  General  ·  Delete…  ·  Admin →
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   Jesse supported this idea  ·  May 09, 2015

9. Insert knowledgebase article into a ticket

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   6 comments  ·  General  ·  Delete…  ·  Admin →
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10. Editing notes is not supported at the moment. I hope you can add this in a future version

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    Jesse shared this idea  ·  November 11, 2014

11. Fix display of tickets by Category order (code attached)

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    2 comments  ·  General  ·  Delete…  ·  Admin →
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    Jesse commented  ·  October 07, 2014  ·  Edit…  ·  Delete…

    Now it´s version 2.5.5 and i can't find this line: $sql = "SELECT `t1`.* , `t2`.`name` AS `repliername`
    FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` AS `t1` LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS `t2` ON `t1`.`replierid` = `t2`.`id`
    WHERE ";

    in the inc/print_tickets.inc.php file

    Save Submitting...

12. Stuff avatar

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    0 comments  ·  General  ·  Delete…  ·  Admin →
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    Jesse supported this idea  ·  October 06, 2014

13. Display time and date when customer read ticket response

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    3 comments  ·  General  ·  Delete…  ·  Admin →
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    Jesse supported this idea  ·  October 06, 2014

14. whiteboard or chat for staff

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    2 comments  ·  General  ·  Delete…  ·  Admin →
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    Jesse supported this idea  ·  October 06, 2014

15. Database backup and restore

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    planned  ·  0 comments  ·  General  ·  Delete…  ·  Admin →
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    Jesse supported this idea  ·  October 06, 2014

16. vacation mode

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    planned  ·  6 comments  ·  General  ·  Delete…  ·  Admin →
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    Jesse supported this idea  ·  October 06, 2014

17. Sub-categories

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    18 comments  ·  General  ·  Delete…  ·  Admin →
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    Jesse supported this idea  ·  May 09, 2015
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    Jesse commented  ·  October 06, 2014  ·  Edit…  ·  Delete…

    That's what I need too, very useful function.

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