Add category description text
It would be nice to have a "description" that is smaller text located below each category (department).
For example, on the helpdesk homepage there is the "Submit a ticket" button. Underneath that button label is some small "description" text which says "Submit a new issue to a department".
I think it would be nice to have a similar description text that is located under each Category label. This will help to explain the purpose for each category and avoid some possible confusion with users on which category (department) to choose when submitting a new ticket).
Thanks!
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ANONYMANONYM commented
This would be helpful for me too!
Please add it