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← Feature suggestions for HESK - PHP Help Desk

Settings and activity

6 results found

  1. Telegram notifications

    8 votes
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    1 comment  ·  General  ·  Admin →
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    ANONYMANONYM supported this idea  · 
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    ANONYMANONYM commented  · 

    I think that Discord webhooks should be also added as option for notifications (for staff)

  2. Put the "Submit a Ticket" and "View existing tickets" on the knowledgebase.php page.

    4 votes
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    1 comment  ·  General  ·  Admin →
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    ANONYMANONYM commented  · 

    Agree with this

  3. Add category description text

    6 votes
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    1 comment  ·  General  ·  Admin →
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    ANONYMANONYM commented  · 

    This would be helpful for me too!
    Please add it

    ANONYMANONYM supported this idea  · 

  4. Sub-categories

    185 votes
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    18 comments  ·  General  ·  Admin →
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    ANONYMANONYM commented  · 

    Please add this

    ANONYMANONYM supported this idea  · 

  5. Customer Database

    455 votes
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    33 comments  ·  General  ·  Admin →
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    ANONYMANONYM commented  · 

    Good idea, add also option to make that customers needs to verify their email address by clicking on the link, before creating new ticket

    ANONYMANONYM supported this idea  · 

  6. Department feature

    527 votes
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    under review  ·  21 comments  ·  General  ·  Admin →
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    ANONYMANONYM commented  · 

    This is good idea, please add it

    ANONYMANONYM supported this idea  ·