I would also like the ability to automatically populate the Name and Email fields from Active Directory. The software could pull the current logged on user. You would also need the ability for an Admin to overwrite so they could put in a ticket for someone else. Maybe on the Admin side it is a lookup similar to an Outlook/Exchange address book.
I would also like the ability to automatically populate the Name and Email fields from Active Directory. The software could pull the current logged on user. You would also need the ability for an Admin to overwrite so they could put in a ticket for someone else. Maybe on the Admin side it is a lookup similar to an Outlook/Exchange address book.