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← Feature suggestions for HESK - PHP Help Desk

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  1. reply directly by email like GLPI permit it.

    3 votes
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    0 comments  ·  General  ·  Admin →
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    Manu shared this idea  · 

  2. Sub-categories

    185 votes
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    18 comments  ·  General  ·  Admin →
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    Manu supported this idea  · 
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    Manu commented  · 

    +1 on this WITH department, each department should have its own categories and subcategories.

  3. Department feature

    527 votes
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    under review  ·  21 comments  ·  General  ·  Admin →
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    Manu supported this idea  · 
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    Manu commented  · 

    +1 it misses a lot ;-!
    Department or customer company (Hesk user will choose...), important thing would be to have categories (and subcategories) for each Department or customer company.