Settings and activity
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269 votes
Daniel
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527 votesDaniel
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An error occurred while saving the comment An error occurred while saving the comment Daniel
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Correct! I don't think I explained that too clearly looking back at my comments. But yes, I think it would be very beneficial to have departments as the primary category and each department having its own sub-categories. In addition, when creating an individuals account, have the option to tie them to a specific department, which will eventually tie them to the sub categories.
Daniel
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26 votesDaniel
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My company is really in love with this software. It has really helped us become more proficient in what we do. We started with only two departments wanting to be on the Hesk system, but now I have several site locations wanting to tie into it. So I really believe that having departments & sub-categories would greatly benefit not just my company but others as well.
And just a side note "Hesk Rocks!"