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← Feature suggestions for HESK - PHP Help Desk

Settings and activity

5 results found

  1. Live Support Integration

    44 votes
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    6 comments  ·  General  ·  Admin →
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    Anonymous commented  · 

    mibew buggy

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    Anonymous commented  · 

    yes, reeeeeeeeeeally could use this big time :-)

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    it's better to have an integrated system so you don't have to have livezilla and hesk running, juggling both, rather have both in one package to streamline things

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    Anonymous commented  · 

    This would be off the hook :-)

    What about mibew?

    www.mibew.org

  2. email filter - with rules, not auto reply

    97 votes
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    5 comments  ·  General  ·  Admin →
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    Anonymous commented  · 

    if FROM @paypal, then not autoreply

    really need this

    Anonymous shared this idea  · 

  3. Multiple Staff on 1 ticket

    133 votes
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    13 comments  ·  General  ·  Admin →
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    Anonymous commented  · 

    yes, would be a neat feature

    +1

  4. ticket options updated simultaneously when ticket updated - one click

    7 votes
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    0 comments  ·  General  ·  Admin →
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  5. POP fetch button in admin

    1 vote
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    planned  ·  1 comment  ·  General  ·  Admin →
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    Anonymous commented  · 

    Great!

    Anonymous shared this idea  ·