Settings and activity
10 results found
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455 votes
An error occurred while saving the comment -
33 votes
An error occurred while saving the comment 
Christine
commented
Oh yes, you mean like the blogspot.com upload feature where the picture can be uploaded and then the user can drag it amongst the text where they want it to appear and the text automatically aligns.
Well not so advanced and cumbersome, but I get the idea.
Sounds great for non tech staff.
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1 vote
An error occurred while saving the comment Christine
commented
I think you can overcome this by simply adding a comment advising the client the issue is resolved.
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Dear Dave
Thank you for your patience, we have fixed so and so, please test it and let us know ifyou have any further problems. If we don't hear from you then we will assume everything is sorted and this ticket will automatically be closed.
Kind Regards
Matt Middleton
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269 votes
An error occurred while saving the comment Christine
commented
I like Jose's suggestion. But instead of writing the tag, just choose the article from a drop down menu like we choose canned messages. Although due to the hierarchy of sub lists the drop down options may have to be laid out in the same way as the KB articles are listed.
Christine
supported this idea
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97 votes
An error occurred while saving the comment Christine
commented
Or this:
if($email=="spammers@spammer.com" || $email == "bob@aol.com" || $email == "Ilovespam@spam.com")
{
echo "Sorry, you have been blocked from this service";
}
else{
// Execute the rest of your normal code (send the email, etc)
}And the admin settings could have a placed where we can add, edit, remove email addresses and edit what message will be displayed, if any.
Christine
supported this idea
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12 votes
An error occurred while saving the comment Christine
commented
I keep thinking there is an option in settings or something that already is there, you can allow replies in the email body. I could be wrong but its niggling me.
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2 votes
An error occurred while saving the comment Christine
commented
Isn't there already an option for this in the settings file? For some reason I seem to record the option to allow this somewhere.
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1 vote
An error occurred while saving the comment Christine
commented
Doesn't it do this already? for some reason I thought it did.
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2 votes
An error occurred while saving the comment Christine
commented
Isn't there an option for him to not receive notifications via email? I think I saw that in my user settings.
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297 votesChristine
supported this idea
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An error occurred while saving the comment Christine
commented
Rather make this optional. Right now, we love the no login option, but of course there may be sensitive area's you only want certain groups of users to view who are not staff members.
I see there is another suggestion under review for login, I think its based on the same idea.